Faqs

Yes. Please contact us for any custom requirements.

Yes. We are fully compliant with regulations such as POPI and FAIS. You can read more on our compliance page.

Your information is stored on multiple, highly-secure Amazon cloud servers, in order to ensure that your data is always accessible to you. We also have local servers, where necessary, in [...]

Absolutely. We follow strict security protocols to ensure that your data is secure and backed-up on a daily basis. Read more about our security procedures on our compliance page.

Yes. You can create different user groups with different levels of permissions. These permissions can be modified directly from your Administration panel.

Yes.  Our system has a clear user hierarchy. You can assign different levels of access to multiple users on the system, so that information is kept on a need-to-know basis.

Yes. We regularly backup all of your information and data structures and can retrieve documents which were deleted accidentally. Let our support team know immediately if this occurs.

There is a reset password function on the main login page. If you still require assistance, our support team will gladly help.

Click the “login” button found in the top right-hand corner of the Digital Cabinet website, or go to cloud.digitalcabinet.co.za. Enter your username and password and click “login”.

Our support team can be reached anytime using our online chat bot (placed in the bottom right corner of the page). Additional contact details are available at the bottom of our contact page.